J.W. Hulme Seasonal Retail Associate
Seasonal Retail Associate
Reports to: Director of Sales & Client Experience
FT/PT: Full-Time or Part Time, evening and weekend availability required.
J.W. Hulme is a designer and retailer of fine leather goods. Established in 1905, J.W. Hulme has a heritage of quality manufacturing, attention to detail, and the use of robust, long-lasting materials. While remaining proud of our heritage, we want to continue to evolve and be a compelling brand and retailer for today.
Our values are:
Shared problem solving
He/she has a positive problem-solving attitude – i.e. is focused on the solution not just the problem. He/she works collaboratively to get to effective solutions quickly. He/she is not territorial or have a “that’s not my job” attitude.
He/she adapts quickly to changing demands of the business and does so with a positive, open-minded attitude.
He/she cares about the business, about our customers, about fellow employees. Goes the extra mile for the benefit of all of these.
He/she pays attention to detail, produces high quality work, and doesn’t cut corners.
He/she is open with information, sharing with fellow employees to support the organization. He/she communicates important information quickly, effectively, and respectfully.
He/she is an expert in his/her field and uses that expertise to drive results for the business. He/she shares his/her expertise as needed with other employees to help them grow and be more effective in their work.
We are looking for a Seasonal Retail Associate who will be responsible for maintaining an excellent client experience through completion of customer service duties, policies, and procedures. Answering client inquiries/selling product through exceptional product and brand knowledge.
What you’ll be doing:
Collaborate with other Retail Associates to complete all retail client experience responsibilities including, but not limited to:
Opening and closing the store
Responding to customer inquiries via phone, email, and in-store
Assist in-store customers
New order entry, notification, payment
Entering catalog requests
Entering drop list requests
Processing refunds approved by Accounting
Nightly credit card settlement
Merchandise and maintain store displays
We’re looking for someone who has:
A passion for delivering a great client experience.
A strong work ethic and is a team player
Desire to work in a small, fast paced environment and is happy in a start-up type environment (small team, wearing many hats, get-it-done attitude)
Strong self-motivation and can be responsibly self-directed
A mentality that no task is too big or too small
Retail: 5 years (Required)
Some college required, Associate or Bachelor's Degree preferred.
Minneapolis-Saint Paul, MN (Required)
United States (Required)
Email resume to: email@example.com